Homeowners, property owners, real estate professionals, and local families continue to choose Velocity for clear communication, experienced diagnostics, skilled workmanship, and modern plumbing and trenchless solutions.
A perfect rating built through real customer experiences across Ann Arbor and Southeast Michigan.
View Google Reviews →“There is a reason that Velocity Master Plumbing has so many five-star reviews. From my first phone call through the entire job, it was nothing but total professionalism. On time, neat, clean, and informative.”
Watch a recent drain-cleaning service visit and see the equipment and care behind the work.
These review excerpts reflect customer experiences with plumbing repairs, drain cleaning, sewer inspections, CIPP lining, trenchless sewer replacement, water-line work, and general plumbing service.
“Curtis came out on time, was prompt with the estimate, and had the drain fixed within the week. I was very pleased with the explanation of how the repair could be completed and what it would entail.”
Lynn Quick“Curtis took the time to explain all the details. Everything was very precise, and I now have peace of mind knowing that I will have no more backups.”
Connie B“Our Orangeburg sewer was lined entirely through the basement cleanout—no outdoor excavation and no concrete work inside. Communication before, during, and after the work was especially impressive.”
Tyacie Corle“The difference between the before and after videos was incredible—going from holes, cracks, and roots to a smooth white pipe. The team was friendly, knowledgeable, and transparent.”
Ellen Tomek“Curtis explained the whole process. There was no damage to our landscape, progress videos were provided, and the job was completed in two days.”
Jim & Angie George“Velocity installed more than 80 feet of liner in our clay tile sewer after identifying a cracked bend with a camera inspection. Curtis and his crew were responsive, answered every question, coordinated permits and inspections, and completed the work safely.”
Michael Della-Lucia“We ran into a plumbing issue just as we were leaving town. Curtis came right away, sent updates and videos during the work, and everything was completed by the time we returned.”
Barbara Hiltz“As a realtor, my clients have saved large sums of money on plumbing and sewer repairs. I am thankful for Curtis’s professionalism, communication, and dedication to his customers.”
Sheri“Excellent service. Professional, punctual, responsive, and thorough. Velocity arrived on time, left the area clean, and got right to work.”
Posy Oryan“Curtis replaced leaking galvanized piping and rearranged everything into a cleaner, more efficient layout while improving access to the pressure tank.”
Tim Reid“The main water service line needed replacement and Velocity completed the work underground with minimal disturbance. They coordinated with the city water department and everything went smoothly.”
Robert MacLeod“No sidewalk removal, no street excavation, and no damage to the front yard—just one small, neat opening in the basement. The crew was trained, polite, professional, and left the work area cleaner than they found it.”
Timothy PottAcross hundreds of customer experiences, several themes appear again and again: communication, professionalism, modern technology, respect for the property, and confidence in the final result.
Contact VelocityCustomers frequently mention timely updates, detailed explanations, and responsive follow-up.
Camera inspections, progress videos, and advanced pipe technology help customers understand the work.
Reviews regularly highlight clean work areas, limited disruption, and careful treatment of homes and landscapes.
Customers appreciate learning what is needed, what is not needed, and which repair options fit the property.
Learn more about the plumbing, drain, sewer, and trenchless services featured throughout customer experiences.
Share what is happening and our team will help identify the appropriate next step, explain the available options, and provide a clear path forward for your property.
